Best ISP for People with Dementia

Virgin Media

Virgin Media: Transforming Internet for People Living with Dementia with its Social Tariff

9.3 out of 10

In the digital age, a reliable internet connection has become a necessity, even more so for those living with dementia. Virgin Media stands out as the ideal Internet Service Provider (ISP) for this demographic, offering a host of features and support that make navigating the online world a breeze. And with the well-established social tariff called ‘Essential Broadband’, it could cost as little as £12.50 per month.

One of Virgin Media’s standout features is its commitment to simplicity and accessibility. The installation process is a breeze, and the equipment is designed with user-friendliness in mind. For those dealing with the complexities of dementia, this is a game-changer.

Virgin Media provides superfast fibre-optic broadband, ensuring a smooth and uninterrupted online experience. From video calls with loved ones to participating in online support groups and therapies, a fast and reliable connection is essential for individuals living with dementia.

Virgin Media’s customer support teams are not only knowledgeable but also trained to provide empathetic assistance. They understand the unique challenges that people with dementia face and are ready to address concerns patiently and effectively.

Affordability and Accessibility with Virgin Media’s Social Tariff

Virgin Media is dedicated to making the online world accessible to as many people as possible, including those living with dementia. They offer a Social Tariff, a specialised plan designed to help individuals and families who are facing financial challenges.

The Social Tariff provides a discounted rate for broadband services, ensuring that cost is not a barrier to staying connected. This is particularly valuable for individuals with dementia and their caregivers, as it eases the financial burden of essential internet access.

Virgin Media’s set-top boxes offer accessibility features like text-to-speech and voice command options. These innovations simplify the process of navigating channels and content, making it more manageable for someone with dementia.

Online security is a concern for everyone, and Virgin Media takes it seriously. Their ISP service includes robust security features, such as antivirus software, to protect users from cyber threats. This adds an extra layer of security and peace of mind for individuals and their caregivers.

Virgin Media ensures that Wi-Fi reaches every corner of the home, promoting safety and comfort. This feature is crucial for individuals with dementia who might need constant access to the internet. And their extensive selection of TV channels and on-demand content caters to individuals with dementia. It offers a wide range of relaxing and stimulating content to suit different preferences and needs.

Virgin Media can be a lifeline for individuals living with dementia. Their commitment to simplicity, accessibility, reliability, and exceptional customer support transforms the online experience for this demographic. Those facing the challenges of dementia can stay connected, access valuable resources, and engage with their loved ones, all while enjoying a user-friendly and secure online experience.

In the digital age, reliable connectivity is essential, and Virgin Media excels in delivering on this promise.

Connection Reliability
9 out of 10
Interruptions to service are rare, but this can vary by region.
Customer Service
9 out of 10
Virgin are investing heavily into their customer service, having recognised it has previously fell short.
Price
10 out of 10
Internet can cost as little as £12.50 by using the company’s ‘social tariff’.